Care Coordination, Case Management, In-home Services, Universal Pre-Admission screenings (UPS) Emergency Home Response, Adult Day Service, Money Follows the Person (MFP), and Respite Services.
Are there any symptoms or key indicators that would make someone realize they need this service?
If an older adult is having problems completing their ADLs or IADLs, can no longer drive,cannot carry groceries into the home or shop on their own, has memory impairment, feels isolated or lonely,lacks family support, has repeated admissions to the hospital or returns home from a nursing facility stay. Also, they may be at imminent risk of going to a nursing facility or hospital or just need assistance with accessing other community resources.
What does this program do?
The CCP (Community Care Program) and our Aging In-Home services help older adults remain in their home with dignity and independence by providing comprehensive care coordination and linkage to community services.
How do you help?
As a care coordinator, we conduct the assessment to determine the person’s eligibility. Once they are determined to be eligible,the care coordinator develops a client centered care plan to meet the client’s unmet needs. Care Coordination may be done for those that do not meet the qualification.
Why this program?
This program provides the necessary means for many older adults to live independently in their own homes. This agency has care coordinators who are empathetic, knowledgeable and compassionate, making the clients feel comfortable with the assessment process.
What can they expect once they call?
Anyone calling will find a warm and welcoming support staff who will be happy to discuss programs and services and guide them through the application process. The caller will be asked some personal information so that they can have the necessary documents ready for the care coordinator’s home visit. The care coordinators will make an appointment to conduct a home visit to complete a comprehensive assessment for services within 5 days of receiving the referral.
What does it cost to have an assessment completed?
There is no cost for the assessment.
What will it cost me if I am eligible for the services?
There is no cost for the services if you meet the eligibility guidelines.
Can you bill insurance or medicare?
No, we do not bill medicare or insurance. There is no cost for the program.
Do you do medication management, blood pressure checks and monitor diabetes?
No, we are a non-medical program.
What are the guidelines for the program?
60+ years of age, live in Coles,Edgar, Douglas, DeWitt, Champaign or Piatt Counties and meet the financial guidelines. The care coordinator will determine eligibility at the time of the assessment.
Why do I have to apply for Medicaid?
The CCP program is a Medicaid waiver program and it is a requirement of the program to apply for Medicaid if you qualify for it. The State of IL receives some reimbursement funds from the federal government for participants that receive Medicaid.
I am not 60 years of age, but I’m disabled. Why can’t I get your services?
The CCP program is through the Illinois Department on Aging and one of the requirements for the program is the age guideline. We will be happy to give you the number for DORS.
Do you provide 24 hour services?
No. The services are to provide essential services (not 24 hour care) to assist older adults in remaining independently in their home.
Can family members be the homecare aide?
Yes, we can give you the agency’s phone numbers that serve our counties and you can call to see if they are hiring. We do not have any control of their hiring process.
I need someone to sit with my spouse. Can I get that service through your program?
The homecare aides cannot just sit with participants. There must be tasks for them to complete. They can perform personal care,fix a meal or clean for your spouse. Would you be interested in these services?
What do I need to have ready for the assessment?
Our support staff will provide you with a detailed list of documents to have ready,for your assessment. These will include proof of identity, citizenship, finances, etc.
How long will it take to get services started?
The Care Coordinator (CC) will call you within 5 days to set up the appointment. Once the assessment is completed with you, the CC has 30 days to complete the paperwork and send it to the providers. The providers have 15 days to start the services once they receive the paperwork. Generally it may take up to 45 days for services to start given that there are no delays, such as waiting on financial information. If you can have everything ready for the CC it will make the process go much faster.