Services
- Child, adolescent and adult counseling/therapy
- Family, marriage and couples counseling
- Psychiatric services
- Crisis Intervention
- Group counseling/community support services
- Alcohol and drug treatment
- DUI Evaluation and Risk Education
- Anger Management Group
- Case Management
- Community Support
- Court-ordered substance abuse and anger management evaluations
Who qualifies for this service?
Any person who is struggling with mental health related issues; depression, anxiety, abuse or trauma, ADHD or other behavioral or mental health related issues. Someone in a difficult life transition, such as losing a loved one or a divorce. Any adult with a substance abuse problem.
What does this program do?
All of our programs are individualized. No two treatment plans are alike and we work with you to create a plan designed help you reach your personal level of recovery. You can expect confidential and compassionate care delivered by professionally trained counselors. Plus, services are available in-home, school and other care settings.
Why this program?
Our counselors ensure you are guided, treated and heard each step of the way. Our agency is small enough to offer individualized care yet big enough to provide a range of services. We coordinate services with a variety of resources designed to assist clients with transportation, energy assistance, securing medical services and benefits and aid.
What can they expect once they call?
Making the decision to seek help is an important step in the healing process. An initial intake will be scheduled to collect information to help identify treatment needs. This initial appointment allows our counselors the opportunity to get to know each new client and understand the history of their condition and care.
External Partners – Crisis Contact Information
Before and After Hours Crisis Services: Regional Behavioral Health
1-866-567-2400
Crisis Line for Children and Adolescents:
1-800-345-9049
Illinois Warm Line
The Illinois Warm Line is for persons with mental health challenges and their families to receive support by phone. This service is offered Monday-Friday 8a m- 5pm,except holidays
1-866-359-7953
What do Services Cost?
Mental Health services are usually covered by Medicaid or other insurance programs. For those without insurance services are offered on a sliding fee scale. Substance abuse services are private pay.
What are your hours?
Our agency is open Monday-Wednesday 9am-4:30pm. Thursday we are open 8am-8pm to accommodate persons needing early or after hours appointments.
Fridays we are open 9am-12pm. After hours services can also be arranged on an individual basis.
Where are is the agency located?
We are on the North side of the square in Toledo.
Do you have a psychiatrist I can see?
We offer psychiatric services to adults enrolled in mental health treatment. There are requirements for persons who desire to see the psychiatrist, which are explained during the intake process.
How soon can I see a counselor?
In most cases appointments are offered within five working days of contacting our agency.
Can I see a counselor even if my parents don’t consent?
While it is our hope that every child we see have the support of their parents or guardians, a child age 12-18 may be seen 5 times for 45 minutes per meeting without parental/guardians consent.
How often will I see my counselor?
Because each treatment plan is unique to each client, how often you are seen will be something you and your counselor discuss. Our services are offered at a variety of times in order to accommodate work, school and other schedules.
What is peer support?
Peer support services are services provided by a trained person with first-hand experiences in mental health. Our peers aid in addressing questions or concerns people have about seeking services or with treatment. Often they can aid in linking with needed resources.
What is case management and what is community support?
When services are needed to build skills or access services, we often offer case management and community support services. These are designed to address issues that may be outside the scope of traditional counseling services, but are included as part of a treatment plan.
Case management is a service that aids in assessing, planning, coordinating and advocating for client needs. Assistance is available to aid with identifying and investigating resources for mental health, social, vocational, educational and housing needs, just to name a few.
Community Support services are offered individually or in a group setting. These services focus on recovery self-management, skill building, building and using natural supports and community resources.